Frequently Asked Questions:
What are Community Education Classes?
Community Education classes complement the academic curriculum by offering short-term, fee-based classes that are not-for-college credit. Community Education classes for children and adults are developed and offered in response to community, business, and educational needs as identified by feedback from participants, enrollment history, popularity of similar programs offered elsewhere, and current trends.
Orange Coast College Community Education classes are not equivalent to credit classes and cannot be used to meet prerequisites at Orange Coast College in the credit programs.
Where are classes held?
Unless otherwise indicated on the class information or in the class brochure, all classes are held on the Orange Coast College campus.
Click on this link to access the college map: http://www.orangecoastcollege.edu/about_occ/Pages/Map-and-Directions.aspx
How do I register for Community Education classes?
To register online, please follow the steps below for individual and families registering as households. Log on to http://orangecoastcollege.augusoft.net to get started.
For individual registration click on sign in and create a new student profile (using the student’s name), complete the form and submit.
For households with multiple children, you will need to create a household profile. Click on sign in, then create new student profile and choose create a household profile, complete the form and submit.
After you have created either your individual or household profile, click on Courses & Registration on the left menu and start shopping.
Please sign up for class before the start date!
Many classes either fill up quickly or are cancelled early due to low enrollment.
Go to the Orange Coast College Bursar’s Office at 2701 Fairview Road, Costa Mesa, California 92626. The Bursar’s Office accepts cash, check, money order, and credit card.
Call any of these numbers during regular business hours –
(714) 432-5880 ext. 1
Phone registrations must pay using either Visa, Mastercard or Discover.
Register 24 hours, seven days a week. Our fax number is (714) 432-5533.
Complete a registration form for all programs. Use one registration form per person.
Return the registration form with the required Visa, Mastercard or Discover information OR your check or money order to:
Orange Coast College Community Education
2701 Fairview Road, Costa Mesa, CA 92626
Why do I need to create a profile?
Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on “sign in” on the menu bar to the left and follow the prompts. Items in blue are required information. Please choose a login that you will remember easily. The demographic information is optional, and is used by Community Education strictly for planning and statistical purposes. You will receive a copy of your profile via email.
What are your office hours?
Community Education Office hours are
Monday through Friday – 8:00 a.m. to 5:00 p.m.
Bursar’s Office hours are
Monday – 8:00 a.m. to 4:30 p.m.
Tuesday – 8:00 a.m. to 2:00 p.m.
Wednesday – 8:00 a.m. to 4:30 p.m.
Thursday – 8:00 a.m. to 4:30 p.m.
Friday – 8:00 a.m. to 4:30 p.m.
Saturday – 6:00 a.m. to 2:00 p.m.
What is your holiday schedule?
The college is closed during the following dates:
January 18, 2016
February 12, 2016
February 15, 2016
April 1, 2016
May 30, 2016
July 4, 2016
September 5, 2016
November 11, 2016
November 24-25, 2016
December 15, 2016– January 1, 2017
What is your refund policy?
Refund requests for classes/workshops must be made at least three (3) full business days prior to the start date and MUST be done in person or by calling our office at (714) 432-5154. All requests will be charged a $15 cancellation fee per person/per class. Refunds will NOT be granted if you cancel less than three (3) business days prior to the start date. If a class is cancelled due to low enrollment or class cancellation, a refund will be issued within 6 weeks. Insufficient funds/returned checks are subject to a $25 service charge per check.
Refunds are not available after the class begins or for excursions, special events, one-day workshops and no-shows.
Can I register on the first day of class?
Yes, if space is available. We encourage you to register early as many classes fill prior to the class date. Classes with low enrollment may be cancelled prior to the first day of class. Please Note: Instructors are not permitted to accept cash at the door for any classes, so you must go first to the OCC Bursar’s Office to register for the class if on the same day.
What about parking?
Weekday parking is by permit only in all lots. Meters are available for 50 cents for 1 hour or you can buy a 4 hour parking permit at the yellow ticket dispensers for $1.00. The yellow ticket dispensers are located in the Fairview & Arlington parking lot or the Fairview & Pirate Way parking lot. You may also purchase a semester parking permit at the Bursar’s Office for $30.
Weekends - Parking is FREE on weekends only.
Will I get a Confirmation Letter?
If you register on our online registration system you will receive an automatic email confirmation. If you register any other way, we cannot guarantee you will receive a confirmation letter in a timely manner but we expect you to attend class. For those mailing in their registration, if you send a self-addressed envelope along with your registration form we will be happy to mail you a confirmation letter. If you register over the phone with a credit card, you will receive an immediate verbal confirmation.
Be sure to mark your calendar with date, time and location of your classes so you don’t forget!
*We encourage everyone to register online at http://orangecoastcollege.augusoft.net to ensure accurate registration and confirmation is received.
Why do class schedule changes occur?
Every effort has been made to assure the accuracy of our schedule of classes. However, the schedule is prepared months in advance and changes inevitably occur. Classes, programs, dates, times, locations and instructors are subject to change without notice. The college reserves the right to add, amend or repeal any of its rules, regulations, policies or procedures consistent with applicable laws.
Do you have a website privacy statement?
Yes, we do:
Orange Coast College Website Privacy Statement:
This Privacy Statement applies to official Orange Coast College (“OCC”) websites only. Unofficial or individual websites of students, faculty, and staff should not request confidential and personally identifiable information from website visitors.
We respect your privacy and are committed to the protection and security of your information. The following types of information may be requested of you as you visit our websites:
Confidential information – including social security number, credit card number, and college-wide ID
Official websites of OCC are not intended for children under the age of 13. If a child under the age of 13 is interested in any OCC course or event, a parent or guardian must contact the appropriate department for information.
Information automatically collected:
When you browse through any website, certain information is automatically collected. Web servers collect non-personal information including:
Personally provided information:
While visiting any OCC webpage, you may remain anonymous if desired. However, you may choose to provide us with personal information to fulfill the requirements of enrollment, make payments, subscribe to newsletters, etc. Information gathered is used solely for the use of communication and/or participation.
Release of information:
OCC does not sell, trade, or transfer personally identifiable or confidential information to outside parties. This does not include trusted third parties who assist OCC in operating our websites, conducting our business, or servicing you and your needs, so long as those parties agree with OCC in writing to keep this information confidential.
While certain records we maintain are protected by disclosure laws, OCC is required to disclose other records mandated by state and federal regulations.
Online accounts and passwords:
Our students and employees are given online accounts and create passwords that are unique to their accounts. Your passwords are designed to protect your account from unauthorized use. OCC is not responsible for lost, stolen, or otherwise disclosed passwords. OCC employees will never ask you for your password. If you have lost or forgotten your password, you can request that it be reset.
How we protect your information:
OCC protects your information by using technical, physical, and administrative security measures to reduce the risk of misuse, unauthorized access, disclosure, or modification of information. Some of our safeguards include firewalls, data encryption, and physical access controls. When you transmit confidential information (such as a credit card number) through our website, we encrypt that information using the Secure Sockets Layer (SSL) protocol.
Third Party Links:
While visiting our websites, you may encounter links to web pages and sites which are not owned or controlled by the College. Please be aware that no warranty or claim concerning services from these sites is implied or should be assumed. Third party sites have different policies regarding privacy (or no policies at all) and hence you should avoid entering personal information into such sites unless you have an independent and reasonable belief that these sites can be trusted.