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Frequently Asked Questions:
 
What are Community Education Classes?
 
Community Education classes complement the academic curriculum by offering short-term, fee-based classes that are not-for-college credit. Community Education classes for children and adults are developed and offered in response to community, business, and educational needs as identified by feedback from participants, enrollment history, popularity of similar programs offered elsewhere, and current trends.
 
Orange Coast College Community Education classes are not equivalent to credit classes and cannot be used to meet prerequisites at Orange Coast College in the credit programs.
 
 
Where are classes held?
 
Unless otherwise indicated on the class information or in the class catalog, all classes are held on the Orange Coast College campus.
 
 
 
How do I register for Community Education classes?
 
ONLINE:
To register online, please follow the steps below for individuals and for families registering as households. Click  http://orangecoastcollege.augusoft.net/ to get started.
 
For individual registration click on 'sign in' and create a new student (learner) profile using the student’s name, complete the form and submit.
 
For households with multiple children, please create a household profile. Click on 'sign in' then create new student profile and choose create a household profile, complete the form and submit.
 
After you have created either your individual (learner)  or household profile, click on Courses & Registration on the left menu and start shopping.
 
Please sign up for class before the start date!
Many classes either fill up quickly or are cancelled early due to low enrollment.
 
WALK-IN:
Go to the Orange Coast College Community Education Office located in the Clark Center off of the parking lot at Adams and Pinecreek.
Our address is 2701 Fairview Road, Costa Mesa, California 92626. 
Click here for a map of the campus
We accept cash, check, money order, Mastercard, Visa, and Discover credit cards.
 
PHONE-IN:
Call 714-432-5880 (press 1). If we don't answer right away please leave a message. We will return your call as soon as possible.
 
Phone registrations must pay using either Visa, Mastercard or Discover.
 
FAX-IN:
Register 24 hours, seven days a week. Our fax number is (714) 432-5533.
 
MAIL-IN:
Complete a registration form for all programs. Use one registration form per person.
 
Return the registration form with the required Visa, Mastercard or Discover information OR your check or money order to:
 
Orange Coast College Community Education
2701 Fairview Road, Costa Mesa, CA 92626
 
 
Why do I need to create a profile?
Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on “sign in” on the menu bar to the left and follow the prompts. Items in blue are required information. Please choose a login that you will remember easily. The demographic information is optional, and is used by Community Education strictly for planning and statistical purposes. You will receive a copy of your profile via email.
 
 
What are your office hours?
 
Community Education Office hours are
Monday through Friday – 7:00 a.m. to 4:00 p.m.
 
What is your holiday schedule?
The college is closed during the following dates:
 
March 29, 2019 (Friday) for Spring Holiday
May 27, 2019 (Monday) for Memorial Day
July 4, 2019 (Thursday) for Independence Day
September 2, 2019 (Monday) for Labor Day
November 11, 2019 (Monday) for Veterans' Day
November 28 – November 29, 2019 (Thurs-Fri) forThanksgiving Holiday
December 19, 2019 (Thursday) – January 1, 2020 (Wednesday) (10 days) for Winter Holiday
January 20, 2020 (Monday) for Martin Luther King Jr. Day
February 14, 2020 (Friday) for Lincoln's Day
February 17, 2020 (Monday) for Washington's Day
March 27, 2020 (Friday) for Spring Holiday
May 25, 2020 (Monday) for Memorial Day
 
What is your refund policy?
Refund requests for classes/workshops must be made at least three (3)  business days prior to the start date by calling our office at (714) 432-5880, press 1. All requests will be charged a $15 cancellation fee per person/per class. Refunds will NOT be granted if you cancel less than three (3) business days prior to the start date. If a class is cancelled due to low enrollment or class cancellation, a refund will be issued promptly. Insufficient funds/returned checks are subject to a $25 service charge per check.

Refunds are not available after the class begins or for special events, one-day workshops and no-shows.
 
Can I register on the first day of class?
Yes, if space is available. We encourage you to register early as many classes fill prior to the class date. Classes with low enrollment may be cancelled prior to the first day of class. Please Note: Instructors are not permitted to accept cash at the door for any classes, so you must go first to the OCC Bursar’s Office to register for the class if on the same day. The Bursar's office is located in the Clark Center on the OCC Campus off of the parking lot at Adams and Pinecreek.  Click here for a map.
 
 
What about parking?
 
Weekday parking is by permit only in all lots. All Day parking permits are available at the yellow ticket dispensers for $3.00. The yellow ticket dispensers are located in the Fairview & Arlington parking lot, "E" lot off of Merrimac Way and at the north end of the Adam's parking lot off of Adams Avenue and Pinecreek. You may also purchase a semester parking permit at the Bursar’s Office for $30.
 
Weekends - Parking is FREE on weekends and after 5pm on Friday.
 
 
Will I get a Confirmation Letter?
If you register on our online registration system or by phone you will receive an automatic email confirmation. If you register by mail you will receive and include your email address you will receive a confirmation by email.  If you do not have an email address a please send a self-addressed envelope along with your registration form and we will be happy to mail you a confirmation letter.
 
Be sure to mark your calendar with date, time and location of your classes so you don’t forget!
 
*We encourage everyone to register online at http://orangecoastcollege.augusoft.net to ensure accurate registration and confirmation is received. If you need help registering online please give us a call at 714-432-5880 (press 1).
 
 
Why do class schedule changes occur?
Every effort has been made to assure the accuracy of our schedule of classes. However, the schedule is prepared months in advance and changes inevitably occur. Classes, programs, dates, times, locations and instructors are subject to change without notice. The college reserves the right to add, amend or repeal any of its rules, regulations, policies or procedures consistent with applicable laws. We do our best to notify all registered of any changes prior to the class start date.  Register ahead of time to be sure to get those notifications!

Do you have a website privacy statement?

Yes, we do:

Orange Coast College Website Privacy Statement:
 
This Privacy Statement applies to official Orange Coast College (“OCC”) websites only. Unofficial or individual websites of students, faculty, and staff should not request confidential and personally identifiable information from website visitors.
 
We respect your privacy and are committed to the protection and security of your information. The following types of information may be requested of you as you visit our websites:

 
  • General information – including college history, interests, and hobbies
  • Directory information – including name, address, phone number, and email address
  • Personally identifiable information – including birthdate and driver’s license number
Confidential information – including social security number, credit card number, and college-wide ID
Official websites of OCC are not intended for children under the age of 13. If a child under the age of 13 is interested in any OCC course or event, a parent or guardian must contact the appropriate department for information.
 
Information automatically collected:
 
When you browse through any website, certain information is automatically collected. Web servers collect non-personal information including:
  • Date and time of visit                                             
  • IP address of computer used
  • Browser type and language
  • Pages visited 
Usage of “Cookies”
A cookie is a piece of data that a website sends to your browser to recognize your computer. Our websites use cookies to help your browser keep track of your browsing session and to manage your preferences. It also helps the College understand web browsing and usage patterns. If you have configured your browser to reject all cookies, this may cause certain parts of the website to fail or function in unpredictable ways.
 
Personally provided information:
 
While visiting any OCC webpage, you may remain anonymous if desired. However, you may choose to provide us with personal information to fulfill the requirements of enrollment, make payments, subscribe to newsletters, etc. Information gathered is used solely for the use of communication and/or participation.
 
Release of information:
 
OCC does not sell, trade, or transfer personally identifiable or confidential information to outside parties. This does not include trusted third parties who assist OCC in operating our websites, conducting our business, or servicing you and your needs, so long as those parties agree with OCC in writing to keep this information confidential.
 
While certain records we maintain are protected by disclosure laws, OCC is required to disclose other records mandated by state and federal regulations.
 
Online accounts and passwords:
 
Our students and employees are given online accounts and create passwords that are unique to their accounts. Your passwords are designed to protect your account from unauthorized use. OCC is not responsible for lost, stolen, or otherwise disclosed passwords. OCC employees will never ask you for your password. If you have lost or forgotten your password, you can request that it be reset.
 
How we protect your information:
 
OCC protects your information by using technical, physical, and administrative security measures to reduce the risk of misuse, unauthorized access, disclosure, or modification of information. Some of our safeguards include firewalls, data encryption, and physical access controls. When you transmit confidential information (such as a credit card number) through our website, we encrypt that information using the Secure Sockets Layer (SSL) protocol.
 
Third Party Links:
 
While visiting our websites, you may encounter links to web pages and sites which are not owned or controlled by the College. Please be aware that no warranty or claim concerning services from these sites is implied or should be assumed. Third party sites have different policies regarding privacy (or no policies at all) and hence you should avoid entering personal information into such sites unless you have an independent and reasonable belief that these sites can be trusted.
 
Your Consent:
 
By using this site, you consent to our privacy policy. If changes are made to the privacy policy, revisions will be made here and the modification date above updated.